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Former ACP provider

Helix Telephone: ACP Status & Low-Income Options

Helix Telephone was listed as an Affordable Connectivity Program home internet provider in 1 state. The ACP ended on June 1, 2024, so here's what that means for customers and where to find help paying for service now.

Last reviewed Sources: FCC, USAC, HHS

At a glance

Service type
Home internet
States listed
1
Offered $0 plan with ACP
No
Offered ACP device discount
No

ACP details above describe what Helix Telephone offered while the program ran. The ACP discount is no longer available from any provider.

What the end of ACP means for Helix Telephone customers

While the program ran, eligible Helix Telephone customers could get up to $30 a month off home internet service.

Since June 1, 2024, customers who kept service pay the regular price unless they changed plans. To lower your bill now:

  • Ask Helix Telephone about its Lifeline discount of up to $9.25/month.
  • Call 541-932-4411 and ask whether it has a low-income plan or a cheaper tier.
  • Check for low-cost offers by ZIP code at EveryoneOn.

States where Helix Telephone is listed

Select a state for what replaced ACP and other providers there.

Frequently asked questions

Does Helix Telephone still offer the ACP discount?

No. The Affordable Connectivity Program ended for every provider, including Helix Telephone, on June 1, 2024. Customers who kept service are billed the regular price unless they moved to another plan.

What low-income options does Helix Telephone have now?

Helix Telephone also participates in Lifeline, which takes up to $9.25 a month off eligible service. Contact Helix Telephone at 541-932-4411 to ask about Lifeline and any low-income plans.

Where did Helix Telephone offer ACP service?

Helix Telephone was listed as an ACP home internet provider in Oregon.

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Provider details come from FCC and USAC participant listings and may change. SenGov Connectivity Guide is independent and not affiliated with Helix Telephone. Confirm plans and coverage directly with the company.